Etisal Dashboard is for our clients to view call center performance for their accounts.- The App is integrated with Cisco & Genesys systems.- The App can fit many projects with interactive filters.- All required figures are available like (SL, AHT, ASA, Received and Answered Calls).- The App includes different views to fit each user need.- You have more details for each figure if you want to go more deep.- live quality performance available for (overall the project, per headers, per agent).
Etisal Dashboard
